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CCTV Servicing & Upgrades
CCTV servicing, upgrades & integration across Perth & Mandurah. Improve an existing system — better image quality, remote access, smarter alerts. Free quote.
CCTV Repairs, Service & Maintenance
CCTV and alarm services in Perth to keep security systems in optimal condition.
CCTV Repairs & Servicing in Perth
When a CCTV system stops working — a camera going offline, footage you can’t retrieve, an NVR that won’t record — you need it fixed, not a sales pitch. Security Solutions WA provides same-day and next-day CCTV repair callouts across Perth, Mandurah, Rockingham and the Peel region, with honest advice when a system is beyond economical repair.
Whether the system was installed by us, by another contractor, or it came with the property, we work on all major brands and most legacy systems. The aim is simple: get your cameras recording again, restore remote access where possible, and tell you clearly what’s worth fixing and what isn’t.
Common CCTV problems we fix
- NVR or DVR not recording: hard drive failure, full storage, firmware glitch, wrong recording schedule
- Can’t view cameras remotely: app not connecting, port forwarding broken, IP changed, password reset needed
- One or more cameras offline: power supply issue, cable damage, PoE switch fault, camera failure
- Blurry or washed-out footage at night: IR illuminator failure, focus drift, water ingress, dirty lens
- Motion alerts not firing (or firing constantly): sensitivity wrong, detection zones misconfigured, AI features disabled
- Playback won’t load or is missing footage: corrupted drive, retention period too short, time/date wrong
- Time-lapse or scheduled recording gaps: schedule conflict, motion-only recording not capturing what you expected
- Water-damaged or weather-beaten external cameras: replace with IP66/IP67 rated units, re-cable, re-seal entry points
- System stuck on a brand’s discontinued app: migrate to a working app (Hik-Connect, iVMS, DMSS, etc.) without replacing the hardware
- No footage after a break-in: typically a recording or storage issue — we can recover what’s salvageable and prevent it happening again
Brands we service
We work on all major CCTV brands commonly installed across Perth homes and businesses, including:
- Hikvision (including HiWatch and Hilook)
- Dahua
- Uniview (UNV)
- Swann
- Lorex
- QSee
- Axis
- Bosch
- Milesight
- Older analogue systems (DVR-based, coax cabling)
If your brand isn’t listed, ask — we service most systems on the Australian market.
What happens on a CCTV repair callout
- Call or message with the system brand, age and the fault if known — many issues are diagnosable over the phone
- We confirm a same-day or next-day window for Perth metro; Peel region is usually next-day
- On-site fault finding is typically 30–60 minutes; we quote before starting any paid repair work
- Common fixes (firmware reset, app reconfig, drive swap, single camera replacement) are usually completed on the first visit
- Larger work (cable damage, multiple camera replacements, full system migration) is quoted separately and scheduled
Preventive maintenance — what an annual CCTV service includes
- Clean camera lenses and housings; clear cobwebs, spider webs and insect nests
- Re-focus and re-aim cameras that have drifted from their original coverage
- Check NVR/DVR health: drive SMART status, temperature, recording errors
- Update firmware on IP cameras and recorder where the manufacturer still supports the model
- Verify remote viewing on the customer’s phone and any other devices
- Confirm recording schedule and retention are still appropriate for the property’s needs
- Test motion detection zones and notification delivery
- Provide a written report listing any equipment we recommend replacing within the next 12 months
An annual service typically takes 60–90 minutes for a residential 4–8 camera system. Business sites are quoted based on camera count and access requirements.
When repair isn’t worth it
We give honest advice. If your DVR is more than 8–10 years old, the hard drive is failing, the cameras are 720p analogue, and the replacement cost of a new 4-camera IP system is comparable to the repair quote, we’ll tell you. We’d rather point you to a sensible replacement than take your money fixing something that won’t last.
CCTV repairs and servicing across Perth and the Peel region
We service CCTV systems in Perth metro, Mandurah, Rockingham, Baldivis, Wellard, Golden Bay, Halls Head, Falcon, Meadow Springs and surrounding suburbs. Same-day callouts are available for Perth metro on most days; Peel region is usually next-day. Call 0414 554 990 or request a quote online.
Need advice on the right setup for your property? We can recommend the right scope before any install, repair or upgrade work begins.
Frequently Asked Questions
Do I have to pay for you to come out and give me a quote?
No, Security Solutions WA offers free on-site quotes. Whether it’s a new installation, repair, or maintenance, we provide an honest and cost-effective solution tailored to your security needs.
Why is my CCTV not recording?
Most often it’s a hard drive failure, full storage, or the recording schedule got changed. We can diagnose on-site within 30 minutes and quote the fix before any work starts.
Can you repair a CCTV system installed by someone else?
Yes. We work on all major brands including Hikvision, Dahua, Uniview, Swann, Lorex, Bosch, Axis and most older analogue systems — whether we installed it or not.
Related Services
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Hours: Monday - Friday: 7am - 6pm | Saturday - Sunday: 9am - 3pm