Before booking
Quote cost, timing, compatibility and warranty are the most common decision points.
Frequently Asked Questions
Find quick answers on quotes, installation timing, remote viewing, maintenance, warranties and service coverage.
After install
Maintenance, remote access and upgrades are covered in the visible FAQ content.
Do I have to pay for you to come out and give me a quote?
No, Security Solutions WA offers free on-site quotes. Whether it’s a new installation, repair, or maintenance, we provide an honest and cost-effective solution tailored to your security needs.
How long does a CCTV security installation typically take?
The time required for a CCTV installation depends on the size of the property and the complexity of the system. Smaller setups can be completed in a few hours, while larger or more complex installations may take a day or longer. During the consultation, I will assess your needs and provide an accurate timeline.
I only need a camera replaced – can you help?
Absolutely! No job is too small or too large. From simple camera replacements to complex installations like systems for mining sites, I am equipped to handle all types of requests.
Are the CCTV systems you install compatible with smartphones and other devices?
Yes, all the systems I install are designed for compatibility with smartphones, tablets, and other internet-connected devices. You’ll have the ability to monitor your property remotely and receive real-time notifications. I also provide guidance on setting up and using the associated mobile app or software.
Do you provide documentation and tutorials?
Yes, with every installation, I provide comprehensive training and documentation to help you make the most of your CCTV system.
Do you offer maintenance services for CCTV systems?
Yes, I offer regular maintenance and support services to ensure your CCTV system remains in excellent working condition. From scheduled maintenance visits to troubleshooting and repairs, I am here to help with all your ongoing needs.
What about warranty and how do I know you’ll be around to supply it?
All equipment comes with full manufacturers' warranties, and I fully guarantee my workmanship 100%. With over 16 years of experience in the industry, I remain committed to being a reliable and trusted partner for all your security needs.
I have pets in my house – will they set the alarm off?
No, I can install specialised motion detectors that distinguish between human movement and pets. These detectors ensure your alarm system operates effectively without false triggers caused by your pets.
Will installing a home or business alarm reduce my insurance premium?
Yes, many insurance companies offer discounts for monitored alarm systems. The exact discount depends on your insurer, location, system coverage, and previous claims.
Can you upgrade an existing CCTV system?
Yes, I can assess your current CCTV system and suggest upgrades to improve its functionality. This could include adding more cameras, enhancing video quality, or enabling remote access capabilities.
How much does CCTV installation cost?
CCTV installation cost depends on the property size, number of cameras, camera type, recording requirements and how cabling needs to be run. I provide free on-site quotes so the recommended system suits the property and budget.
Do you install CCTV for homes and businesses?
Yes, I install CCTV systems for homes, shops, offices, warehouses, industrial sites and other commercial properties across Perth and the Peel region.
Can CCTV cameras be viewed on a phone?
Yes, supported CCTV systems can be configured for smartphone access so you can view cameras, check playback and monitor the property remotely.
Do you install security alarm systems for homes and businesses?
Yes, I install security alarm systems for residential and commercial properties, with options tailored around the site layout, entry points, users and future support needs.
Can a new alarm system work with CCTV?
Yes, alarm systems can often be integrated with CCTV, monitoring and access control to create a more complete security setup for the property.
What areas do you serve for CCTV security installations?
I provide services across the metro area and surrounding regions. If you’re unsure whether your location is covered, please don’t hesitate to contact me for confirmation.
Why is my CCTV not recording?
Most often it’s a hard drive failure, full storage, or the recording schedule got changed. We can diagnose on-site within 30 minutes and quote the fix before any work starts.
Can you repair a CCTV system installed by someone else?
Yes. We work on all major brands including Hikvision, Dahua, Uniview, Swann, Lorex, Bosch, Axis and most older analogue systems — whether we installed it or not.
Do you offer same-day CCTV repairs in Perth?
Same-day is available most weekdays for Perth metro. Peel region is usually next-day. Call 0414 554 990 to confirm a window.
Why is my alarm beeping?
Usually a low backup battery or a sensor with a low-battery or tamper fault. The keypad will show a “trouble” light — write down what it says (often a number) and call us with that.
Can you service an alarm system we didn’t install?
Yes. We work on Bosch, Hills, DSC, Honeywell, Risco, Ness, Crow, Inner Range, Ajax and most other panels. Knowing the brand (usually on a sticker inside the keypad cover) speeds the diagnosis.
How often should my alarm be serviced?
Annually for most homes. Commercial systems with monitoring or insurance requirements may need 6-monthly — check your policy.